Loading...
COURSE OVERVIEW
IT Service & Project

PMP + ITIL 4 Foundation Career Track

A career track combining PMP (project delivery) and ITIL 4 Foundation (service management). Built for enterprise roles where you must deliver projects while operating reliable IT services. Focus on practical scenarios: governance, change control, stakeholder alignment, risk management and continual improvement.

What you will master
  • PMP mindset: predictive, agile and hybrid delivery with real examples
  • Stakeholder and communication management for enterprise environments
  • Risk management and governance: decision logs, approvals and controls
  • ITIL 4 basics: SVS, service value chain, guiding principles, key practices
  • Change enablement + incident/problem workflow understanding
  • Exam technique: interpret intent, choose best process-aligned option
Curriculum outline

Scope/schedule/cost, stakeholder & risk management, hybrid delivery thinking.

Agile roles/events/artifacts; choosing fit-for-purpose approach.

SVS, service value chain, guiding principles and practice awareness.

Incident/problem/change basics, continual improvement and measurement.
Labs & practice
  • Scenario drills: change approvals, release planning, stakeholder conflicts, risk trade-offs
  • Process mapping: how projects and services interact in real IT orgs
  • Practice questions: PMP style + ITIL 4 style with explanations
  • Templates: stakeholder map, RAID log, change plan and comms plan
Who this course is for
  • Project managers and delivery leads in IT
  • IT managers needing delivery + service language
  • Candidates seeking credentials for enterprise roles
Prerequisites
  • Basic business/IT context is helpful
  • Willingness to practice scenario questions and process thinking
  • Commitment to structured study and review plan
Outcomes
  • Confidence answering PMP and ITIL scenario questions
  • Clear governance vs delivery vs operations understanding
  • Templates reusable immediately at work
  • A combined credential narrative for career progression

Want a tailored study plan for PMP / ITIL 4?

Tell us your timeline and current level. We’ll recommend the fastest practical path: labs + mock exams + focused training.

Course Snapshot

Level: Professional

Credentials: PMP + ITIL 4 Foundation

Focus: Delivery + service governance

Format: Training + scenario practice

Best for: IT managers / delivery roles

Next steps

If you are unsure which track fits your target role, we can map your background and recommend a path.

Back to CoursesTalk to Support