Privacy Policy

Last updated: 01 January 2025
This Privacy Policy explains how PASS EXAM (“we”, “us”, “our”) collects, uses and protects your information when you use our website, exam question bank and training services. This document is for general informational purposes only and does not constitute legal advice.

1. Information We Collect

We may collect and process the following types of information:

• Account Information – name, email address, login credentials and basic profile data when you create an account.
• Payment Information – limited billing-related information (such as transaction ID and payment status). All card or cryptocurrency processing is handled by third-party payment providers; we do not store full card numbers on our servers.
• Usage Data – pages visited, exam modules accessed, time spent on practice tests and general analytics data.
• Technical Data – IP address, browser type, device information and approximate location, used for security and performance monitoring.
• Support Communication – messages you send to us by email or through contact forms.

2. How We Use Your Information

Your information may be used for the following purposes:

• To create and maintain your PASS EXAM account;
• To deliver digital products and services you have purchased, including access to exam banks and course content;
• To analyze usage patterns and improve question quality, difficulty and coverage of certifications;
• To detect, prevent and respond to fraud, abuse, security incidents or technical issues;
• To send important service notifications (for example, exam bank updates or account-related alerts);
• To respond to your inquiries and provide customer support.

3. Legal Basis for Processing

Depending on your location, we may process your personal data on the basis of:

• Performance of a contract (to provide the services you requested);
• Our legitimate interests (for example, improving services and preventing abuse);
• Your consent (for certain optional communications or cookies, where required by law).

4. Cookies and Similar Technologies

We may use cookies and similar technologies to remember your preferences, keep you logged in, measure traffic and improve user experience. You can usually control cookies via your browser settings. Disabling some cookies may affect certain features of the website.

5. How We Share Your Information

We do not sell your personal information. We may share limited data with:

• Service providers who help us operate the website, process payments, send emails or provide analytics;
• Security and fraud prevention providers where necessary to protect our services and users;
• Law enforcement or regulators when required to comply with applicable laws or legal requests.

6. Data Retention

We retain your information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes and enforce our agreements. Where possible, we may anonymize or aggregate data for long-term analytics.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your account and certain associated data, subject to legal retention requirements;
• Object to or restrict certain types of processing;
• Withdraw consent where processing is based on your consent.

To exercise these rights, you can contact us at: support@passexam.top.

8. International Transfers

Our services may be operated from different locations and your data may be processed in countries that have different data protection laws. We take reasonable measures to protect your information in line with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites, exam vendors or documentation. We are not responsible for the privacy practices or content of those external sites. Please review their policies separately.

10. Children’s Privacy

PASS EXAM is designed for adult learners and professional IT candidates. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The “Last updated” date at the top indicates the latest revision. We encourage you to review this page regularly.

12. Contact Us

If you have any questions about this Privacy Policy or your data, you can reach us at:

• Email: support@passexam.top
• Website: https://passexam.top/