Here you can find answers to common questions about PASS EXAM, including account access, exam bank usage, payments and technical issues.
You can browse public information without an account, but you need to create an account to access purchased exam banks, premium blogs or courses.
Use the “Forgot Password” or “Reset Password” option on the login page. If you still cannot access your account, contact us at support@passexam.top.
No. Accounts are for individual use only. Sharing or reselling account access is not allowed and may result in suspension without refund. See our Terms & Condition for details.
No. PASS EXAM is an independent training provider. Our question banks are original practice questions designed to help you understand concepts, exam style and difficulty. We do not sell or distribute real exam questions.
We focus on major IT certifications, such as:
For the latest list of supported exams, please refer to the Exam Bank page.
No training provider can guarantee a pass. Our materials are designed to improve your understanding and exam readiness, but your result depends on your overall preparation, experience and performance on the exam day.
We update question banks based on vendor blueprint changes, feedback from candidates and internal quality reviews. Our goal is to keep coverage aligned with the latest official exam objectives.
Payment methods may include bank cards, online wallets or cryptocurrency, depending on your region and chosen payment provider. Details are shown on the checkout page.
Some products may be one-time purchases with fixed access duration (for example, 30/90/180 days), while others could be subscriptions. Please check the product description carefully before purchase.
Because our products are digital and available immediately, refunds may be limited. For specific products where a refund or trial policy is offered, it will be clearly stated on the product page. For more details, see Terms & Condition.
Please try the following steps:
If the problem continues, please send us a screenshot and a brief description to support@passexam.top.
Make sure you are logged in with the same account used for the purchase. If you still cannot access the content, please email us with your order information and we will check it for you.
We collect only the data necessary to provide and improve our services. For details, please see our Privacy Policy.
You can request account deletion by contacting us at support@passexam.top. Some data may need to be retained for legal or accounting purposes.
If your question is not covered here, you can contact us directly:
We aim to respond as soon as possible, especially for access issues and payment problems.