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ITIL 4 ยท Service Management Certification scheme refresh

1. ITIL 4 Certification Scheme Simplified

The ITIL 4 certification scheme has been streamlined to make the path to Managing Professional (MP) and Strategic Leader (SL) clearer and easier to navigate. Some overlapping or low-demand modules have been consolidated, and the focus is now on the core certifications that employers recognize most.

2. Foundation Remains the Entry Point

ITIL 4 Foundation remains the required starting point for all advanced certifications. It introduces the ITIL 4 service value system, guiding principles, practices and value streams. The updated scheme confirms that Foundation continues to be:

  • The baseline for all new ITSM professionals.
  • Required before taking any MP or SL modules.
  • A widely recognized credential on its own for entry-level IT service roles.

3. Managing Professional (MP) Focuses on Delivery

The ITIL 4 Managing Professional stream is aimed at those responsible for designing, operating and improving services. The streamlined structure focuses on:

  • End-to-end service delivery and support.
  • High-velocity IT and digital products.
  • Creating, delivering and supporting value across the entire lifecycle.

Redundant combinations have been removed, and the remaining modules align closely with modern IT operations and DevOps-informed ways of working.

4. Strategic Leader (SL) Aligns IT with Business

The ITIL 4 Strategic Leader stream remains targeted at managers and executives who must align digital and IT strategies with business objectives. The simplified path makes it easier for leaders to understand exactly which modules they need to complete to earn the SL designation.

5. Planning Your ITIL 4 Path

For most professionals, a practical plan is:

  • Start with ITIL 4 Foundation.
  • Choose either MP or SL as your main target, based on your role.
  • Use a targeted ITIL 4 question bank for each module you plan to take.

With the scheme simplified, you can focus more on mastering practices than on navigating complex certification combinations.

Article Details

  • Framework: ITIL 4
  • Streams: Foundation, Managing Professional, Strategic Leader
  • Change: Simplified, less overlap between modules

ITIL 4 Practice

Test your understanding of ITIL 4 concepts and practices with realistic questions that map to Foundation and Managing Professional modules.

View ITIL 4 Question Bank